Owning and operating a sourcing company in China, I get to speak with a lot of people importing and manufacturing. It amazes me how often importers neglect to utilize China Quality Inspection services during their production.
Provide a SPEC Sheet: Are your product requirements clear and organized? – Provide a SPEC Sheet (more can be found in our other article, What to do before the order is placed to reduce risk of quality problems).
Plan Before Moving Forward: Make sure you have added all your product specifications BEFORE production starts. No one wants to deal with a buyer that makes changes mid-way through production!
Have a Plan B: Make sure corrective actions are included, planned and understood between you and your supplier.